Knowledge Base
Contains advice and solutions to problems
Faq
How do I run a Double FITA tournament over 2 days with optional single-day entries?
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How do I set up a competition with multiple sessions of the same round?
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How do I run a Double FITA tournament with mixed entry options (Double FITA and single days)?
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How do I exclude archers shooting certain rounds from team awards?
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How do I record a score in Golden Records that counts toward Bowman classification?
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Why are dates showing in MM/DD/YYYY format instead of DD/MM/YYYY?
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Why does Golden Records show a score as 'Archer' when it should be 'Bowman'?
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What should I do if a round doesn't match a recognized type?
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What's the difference between the 'Junior' flag and the age group classification?
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Where can I shoot to qualify for Bowman classification?
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What score status do I need to set in Golden Records to qualify for Bowman classification?
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What controls how dates and currency are displayed in my account?
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How do I rename an age group in Golden Records Online?
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What conditions must be met to qualify for Bowman classification?
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What is the purpose of lookup values in age group configuration?
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Why does my score show an 'Archer' classification when it should be 'Bowman'?
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What score statuses are available and how do they affect classifications?
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What should I do if I notice outdated handicap or classification information?
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When will I be reminded that my trial is ending?
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What should I do if a round is labeled as 'Unmatched'?
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How do I fix incorrect target group display for Gentlemen Master and Ladies Master?
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How are changes to the handicap and classification tables made?
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How do I change my browser settings to display dates and currency in UK format?
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Why do Master age groups show as 'Men' or 'Women' instead of '50+' in the mappings?
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What is the purpose of age group links in the records system?
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Why does Golden Records show a lower classification (Archer) instead of Bowman for my score?
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What score statuses should I use for different types of shoots?
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How are the handicap and classification tables updated in the system?
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Can I edit the handicap and classification tables myself?
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What should I do if I notice outdated information in the master tables?
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How do I change an age group name and consolidate all associated scores?
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What should I verify after merging duplicate age groups?
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What happens if I don't pay after my trial ends?
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What happens to my subscription when my trial period ends?
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Why don't my club's season dates match Golden Records' seasons?
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What should I do if Golden Records creates an 'Unmatched' season?
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Can a 20-year-old marked as 'Senior' still compete in Under 21 competitions?
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What score status should I use in Golden Records for Bowman classification?
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Why are dates and currency showing in US format instead of UK format?
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