Knowledge Base

Contains advice and solutions to problems


Why am I not getting any handicap or classification values for a round?

The answer given may not be applicable in all areas of the site or may refer to features available only to some users.

This occurs when the round doesn't have a valid lookup value configured. Lookup values act as a bridge between your system's round names and the official GB handicap and classification tables. Without a lookup value, the system cannot find matching data.

To fix this:

  1. Identify the round, age group, and bow class combination returning no values
  2. Check if a lookup value is configured for this combination
  3. Verify the lookup value matches an entry in the official handicap and classification tables
  4. If no lookup value exists, add one that corresponds to the correct official table entry
  5. If a lookup value exists but is incorrect, update it to match the official table entry

Last Updated : 26/05/2026 14:51:46

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